Every week, drafts land in Xero — one per participant, priced against the current NDIS Price Guide. For agency-managed participants, export a portal-ready bulk-payment-request file. Multi-carer claims are split as one line per worker at base rate, the way the NDIA actually expects.
Everything the NDIS Price Guide asks for, priced from the shift you actually delivered.
Every Friday night, roc.up drafts one invoice per participant from their week's shifts. Drafts land in Xero for review; you send when ready. The week is billed before Saturday.
Every shift is priced against the current NDIS support catalogue as it's rostered. Price Guide updates are absorbed automatically — no manual reload, no missed effective date.
For agency-managed participants, export a portal-ready bulk-payment-request CSV — the exact 16-column format, ClaimReference tied to the Xero invoice number, ready to upload in one shot instead of line by line.
A 2:1 or 3:1 shift emits one claim line per worker at the base rate — the NDIA-correct pattern. Ratio doesn't get smuggled into the line-item code and then hit a clawback later.
Self-managed, plan-managed and agency-managed participants each get the right invoicing flow — direct invoice for the first two, bulk-payment claim for the third.
Travel time and reimbursable mileage are separate line items priced against the NDIS travel rules — not blended into the support line where they get flagged in review.
Real weeks, real invoices.
Drafts land in Xero at 22:00 Friday. Saturday morning the coordinator opens Xero, scans the twenty drafts, sends. The week is billed and nothing was manually keyed.
Fortnightly, export a bulk-payment-request file. Sixteen columns exactly as the portal expects. Upload takes a minute; claim reference maps back to the Xero invoice for reconciliation.
The Friday overnight 2:1 emits two lines at base rate per worker. Not one line at 2× rate. The clawback that used to arrive six months later never arrives.
The invoicing preview shows the participant's plan balance falling as invoices are drafted. The coordinator can flag it for a plan review before the next fortnight goes ahead.
Because the ClaimReference on the bulk-payment CSV is the Xero invoice number, reconciling paid claims against outstanding invoices is a spreadsheet's worth of clicks — not a two-hour cross-reference.
14-day free trial. No credit card. Xero drafts every Friday at 10pm.