Roster of care, GPS clock-in, SCHADS-correct payroll to Xero, MYOB or Employment Hero, participant care files, and the Tower — a live wall view of every home. Plus Detective ROC, the AI that reads every shift. Built in Australia.
14-day free trial · no credit card · cancel anytime
A weekly grid you can drag into. Workers down one axis, days across the top. Drop a shift in, it prices itself against the current NDIS catalogue.
| Staff | Mon 12 | Tue 13 | Wed 14 | Thu 15 | Fri 16 | Sat 17 | Sun 18 |
|---|---|---|---|---|---|---|---|
|
VS
Vacant |
Eastwood11p–7a |
Eastwood11p–7a |
|||||
|
MC
Maya Chen |
Eastwood7a–3p |
Eastwood7a–3p |
Eastwood7a–3p |
Eastwood7a–3p |
|||
|
SL
Sam Lo |
Northbridge3p–11p |
Northbridge3p–11p |
Northbridge3p–11p |
Northbridge3p–11p |
|||
|
PN
Priya Nair |
Eastwood3p–11p |
Eastwood11p–7a |
Eastwood3p–11p |
roc.up tracks hours, mileage, allowances and shift bonuses as workers clock in. Approve clocked or scheduled per shift, or bulk-approve the week. Payroll has the figures by Friday.
| Worker | Date | Scheduled | Clocked | Δ | Status |
|---|---|---|---|---|---|
| Maya Chen | Thu, 14 May | 7:00 AM – 3:00 PM | 6:58 AM – 3:03 PM | +5 min | Approved |
| Sam Lo | Thu, 14 May | 3:00 PM – 11:00 PM | 3:02 PM – 11:38 PM | +36 min | Approved |
| Priya Nair | Fri, 15 May | 11:00 PM – 7:00 AM | 11:02 PM – — | in progress | Pending |
Clock in. File shift notes. Complete the handover. Read the care plan before the shift starts. Built mobile-first.
Your AI that reads every shift note and handover — surfacing risks, incidents and weak documentation before they ever reach an auditor.
Every shift note and handover, every fortnight — the whole record, not a sample.
Three near-falls in nine days, a mood sliding across shifts, sleep changing over weeks — flagged before the next shift.
A note that reads like an incident is surfaced for review, with one click to escalate to a formal report.
From a flagged note, Detective ROC drafts a structured incident report. You review, edit and sign off.
Rushed or incomplete handovers get flagged; repeated gaps trigger a worker refresher.
Vague or copy-pasted notes are caught, so your audit trail stays substantive — something for auditors to actually read.
Rolling trends for sleep, mood, behaviour and intake — improving and deteriorating called out, not just charted.
Every output is a suggestion your team reviews. Detective ROC never files anything on its own.
Health, routines, goals, risks, emergency response. Findable when the shift starts. Per-worker section permissions.
Upload manual handling, code of conduct, medication training. roc.up tracks who has read what, surfaces the unread on each worker's home screen, and exports the audit trail in a click.
Every SIL home shows weekly income, weekly expenses, weekly profit, margin. Payroll figures pull live from Xero. No spreadsheets at 9pm.
| Eastwood House · Week of 12 May | Total |
|---|---|
| Income | |
| NDIS Active Support | $14,200 |
| Board & Lodging | $4,200 |
| Total income | $18,400 |
| Expenses | |
| Wages (from Xero Payroll) | $9,200 |
| Rent & utilities | $2,060 |
| Total expenses | $11,260 |
| Weekly profit | $7,140 |
| Margin | 39% |
Every Friday night, draft invoices land in your Xero org — one per participant, priced from their week's shifts. You review on Saturday morning. Send when ready.
| Participant | Item code | Quantity | Total |
|---|---|---|---|
| Robert Dennis | 01_011_0107_1_1 | 38.5 hours | $2,184.00 |
| Lachlan Keane | 04_104_0125_6_1 | 22.0 hours | $1,948.50 |
| Mia Alvarez | 01_821_0115_1_1 | 1 week | $1,704.00 |
| Sam Okafor | 07_001_0106_8_3 | 12.0 hours | $1,260.00 |
The records the NDIS Quality & Safeguards Commission asks for — captured as you work, exportable in seconds.
Every incident with status, attachments and follow-up in one register — including the fields for Commission notification timeframes.
Record restrictive-practice events against authorisations, then generate the weekly report and unauthorised-RP return as PDF or Excel.
Every care-file edit and per-worker training read-receipt, exportable for an accreditation visit. Australian-hosted, encrypted.
Built in Australia. Australian price guide. Australian award rates. Australian support.
Every shift you create is priced against the latest catalogue. Updates roll in automatically.
Overnight, weekend, public holiday, sleepover, broken-shift rates calculated on the worker's timesheet.
Drafts land in your Xero org with the right contact, item code, and tracking category. BAS-ready end of quarter.
Pick the tier that fits your size — each one unlocks more, and the price is the same whether you have 5 carers or 50. 14-day trial. No credit card.
Ideal for solo providers and small teams getting roster, care records and compliance out of spreadsheets. Up to 10 participants / 15 workers.
For scaling providers who need streamlined billing, SIL funding and HR. Up to 30 participants / 50 workers.
For established providers who want AI watching every shift and audit-readiness on autopilot. Up to 80 participants / 150 workers.
For large or multi-entity providers managing many homes and teams across locations.
Spreadsheets and generic rostering apps weren't made for SIL homes, NDIS claiming, or audit-readiness. roc.up was — from the first line.
| Spreadsheets & docs | Generic rostering apps | roc.up | |
|---|---|---|---|
| NDIS-aware rostering & price guide | — | Partial | ✓ |
| One care file per participant | Manual | — | ✓ |
| AI incident & pattern detection | — | — | ✓ |
| Two-way Xero invoicing & NDIS claiming | — | Partial | ✓ |
| Live SIL home profit & loss | Manual | — | ✓ |
| Audit-ready activity log | — | Partial | ✓ |
| Australian-hosted (AWS Sydney) | Varies | Varies | ✓ |
| Mobile-first worker app | — | Often | ✓ |
No. Every plan begins with a 14-day free trial and no card is required. You add billing details only when you decide to continue — and if you don't, your workspace simply pauses.
Correct. You pay one flat price for your tier, whether you have 5 carers or 50. You pick a tier by the size of your service, not by counting seats — so your bill stays predictable as your team grows.
Yes. All participant and worker data is hosted in Australia (AWS Sydney). See our Security overview and Privacy Policy for the detail.
Anytime. Upgrade the moment you need invoicing or AI, or downgrade if your needs change — changes take effect from your next billing cycle.
Detective ROC reads your shift notes and handovers to surface incidents, gaps and risks for a human to review. AI outputs are suggestions only — your team reviews and signs off — and your workspace content is never used to train third-party AI models.
No. roc.up supports your obligations — it doesn't discharge them. You remain the registered provider responsible for your NDIS Commission compliance, reportable incidents, and record-keeping. roc.up gives you the tools and the audit trail.
Yes to both. We help you import participants, workers and homes during onboarding, and you can export your records at any time — no lock-in.
14-day free trial. No credit card. Sign in when you're ready.