The Tower is a big-screen operations dashboard for the office, the on-call desk, or the home itself. One tile per SIL home shows staffing, tasks, medications, incidents, handover and sleepover status — updated within seconds of each mobile action. No second app to update, no double entry.
Everything that matters about a shift, on one screen, without opening ten tabs.
One tile per SIL home shows who's on shift, the current support ratio, tasks completed vs pending, and time to next handover — updated within seconds of each mobile action, no page refresh needed.
See ticked tasks, medications given, notes written and handovers acknowledged across every home. Anything missed lights up in amber so the person on call sees it before a phone call is needed.
Overnight tiles show sleepover status, the expected wake window, and whether the wake-check was completed on time — with the audit trail attached and timestamped.
A new incident, a missed medication, an unacknowledged handover — the tile flags it immediately. Escalation rules mean the right person is notified before it becomes a phone call at 2am.
The Tower reads the same tables your workers write to on their phones. No parallel data, no separate system to keep in sync — what workers do on the shift appears here, and what appears here is what you'll see on the audit.
Workers must clock in before ticking a task, giving a med, writing a note or acknowledging a handover — enforced at the server, not just the UI. Nothing gets logged out-of-shift, and the audit reflects reality.
How teams actually use the Tower during a live shift.
The on-call coordinator opens the Tower on their laptop. Two homes are green — tasks ticked, meds given, handover acknowledged. One home has an amber tile: a task is unticked and the shift is 20 minutes from ending. One text to the worker fixes it before the shift closes.
A cheap tablet on the wall shows the current home's tile. Incoming and outgoing workers glance at it and know exactly where the shift is up to — routines done, meds due, any risks flagged today.
The 07:00 wake-check tile is still amber at 07:12. The coordinator sees it on the Tower and rings the worker before the participant is left waiting. Audit trail records the delay and the response.
A worker files an incident on the phone at 15:04. The Tower tile flips red at 15:04 — no delay, no email chain. The service manager can start the follow-up before end of shift.
Beyond the UI, the Tower's server-gated actions mean workers can't retro-tick tasks or log meds outside their clock-in window. The audit reflects what actually happened, not what someone remembered to enter later.
14-day free trial. No credit card. Put a wall screen in every home this week.